Monitored personal attack alarms, panic alarms, call assist and lone worker devices give staff the assurance that someone is looking out for them, providing a safer and more confident workplace

They can be activated discreetly by pressing a button, without a potential attacker seeing. Plus, the devices are monitored 24/7 by trained operators at our dedicated Alarm Receiving Centre (ARC).

Benefits of Personal Attack Alarm Monitoring

Activating the device automatically gives your location to the controller. They are able to listen in and record ongoing or developing situations. This means that a user does not have to wait until an attack is in progress before activating the device. It can be activated at the point that someone’s behaviour begins to cause concern.

If safe to do so, the controller can contact the user through the device or their mobile phone. The user will be asked if they are at risk, and can simply provide a ‘yes’ or ‘no’ answer. The controller can then contact the police using a Unique Reference Number (URN) which guarantees immediate response. This process is often quicker than dialling 999. The controller will also be able to describe the situation to the police and, as they continue listening in, update on developments.

If the police are not needed, colleagues can be contacted instead. If the user has activated the device due to feeling uneasy about a particular situation, but doesn’t need emergency assistance in the end, they may still need the support of a colleague or manager. A list of ‘escalation contacts’ is kept for each user so that they may be summoned if needed.

The devices can be activated for reasons other than some sort of attack. These reasons could include illness or injury. Lone Worker devices can be fitted with movement and impact sensors which automatically activate the device if the user falls.

Personal Attack Alarm Monitoring Process